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Thursday, January 31, 2013

job vacancies, Human Resources Officer


Human Resources Officer (Area Personnel Section)

Vacancy Announcement Number
13-HQ-AM-05
Grade
P-3
Deadline for Applications
2 March 2013
Duty Station
HQ Amman

Under the direct supervision of the Chief, Human Resources Services Division (CHRSD), the Human Resources Officer (Area Personnel Section) will be responsible for the management of the area personnel section. In accordance with the established Agency policy and procedures and within delegated authority, the incumbent will:

Primary Duties and Responsibilities
§          Manage the Area Personnel Section; effect, monitor and ensure the implementation of human resources policies, practices and procedures relating to contract management and administration of entitlements for Area staff in Headquarters. Provide operational support and advice to Field Offices as may be required; determine, approve and certify HR entitlements and transactions, including contracts and job offers; and implement transactions on promotion and placement of staff;
§          Identify and advise CHRSD on the need for development, modification and implementation of HR policies and practices; undertake research and analysis, prepare proposals and make recommendations on individual cases (including clarification of  entitlements and/or correction of procedural anomalies);
§          Provide advice to CHRSD, HR practitioners and a wide range of other stakeholders in HQ and Field Offices on the interpretation and application of policies, regulations and rules, and review and provide advice on exceptions. Advise and counsel staff in respect of entitlements, procedures, rights and responsibilities (code of conduct), and other work-related concerns;
§          Manage the Health Insurance Plan for Headquarters-based Area staff; assist CHRSD in monitoring the Group Medical Insurance Plan (GMIP) Agency-wide;
§          Liaise with the ERP Department on the performance of the HRM/ERP system as related to Area staff entitlements; review and propose amendments to the HRM Policy and Procedures manual as required; manage access rights to the HRM system;
§          For HR services and as directed, act as focal point for the Inter-Staff Union Conference (ISUC) on meetings and Area staff requests in close coordination with other HR sections; act as focal point for ASU HQ Amman on issues related to Area staff requests;
§          Monitor, advise and act on disciplinary matters in accordance with established policies and procedures and in close coordination with the Appeals and Grievances Officer;  provide assistance, support and advice to the Appeals and Grievances Section;
§          Participate in human resources projects and task forces on a wide range of HR management issues, prepare reports and make recommendations;
§          Supervise and monitor the work of Human Resources Assistants in undertaking the full range of human resource management activities; prepare the section’s annual work plan and ensure that targets are met;
§          Participate in policy reviews and assist in amendments of Area staff regulations, rules, and Personnel Directives;
§          Manage the implementation of the new e-PER system for Headquarters-based Area staff; and provide advice on performance-related questions Agency-wide.

Professional Knowledge and Experience
·          A university degree in human resources management, business or public administration, social sciences, education or related area;
·          A minimum of six years of progressively responsible experience in human resources management, with specific experience in the administration of entitlements and performance management, including 2 years at supervisory level;
·          Thorough knowledge of staff entitlements and direct experience in interpreting rules, regulations, directives and administrative instructions;
·          Excellent command of spoken and written English.

Competencies
·          Professionalism: Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting. Expert knowledge of Regulations and Rules as they relate to administration of staff entitlements;
·          Ability to identify issues, formulate opinions, make conclusions and recommendations, good judgment;
·          Ability to develop clear goals that are consistent with agreed strategies and capability to monitor and adjust plans and actions as necessary;
·          Ability to work to tight deadlines on multiple tasks, often under pressure;
·          Ability to work independently in addition to leading and working as part of a team, managing their output; and providing advice, coaching and mentoring;
·          Strong interpersonal skills and ability to establish and maintain effective working relations with a variety of stakeholders in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity;
·          Highly developed verbal and written communication skills, including the ability to defend and explain difficult issues and positions to stakeholders, staff and senior management;
·          High degree of tact, diplomacy and discretion.

Equivalency
When the minimum requirements are not fully met, the Director of Human Resources may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualification, additional professional training and progressive relevant work experience. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

Desirable Qualifications
·          Experience in the application of United Nations Staff Rules and Regulations as they relate to administration of entitlements;
·          Experience with organizational change activities involving Enterprise Resource Planning (ERP) or Talent Management (TM) systems;
·          Membership with registered HRD professional body;
·          Knowledge of Middle Eastern cultures and employment practices;
·          Experience with UNRWA or other UN/humanitarian agencies;
·          Working knowledge of Arabic;
·          Direct involvement with or exposure to a unionized environment.

Additional Information
The incumbent may be required to travel in the Agency’s area of operations in the Middle East and occasionally undertake relieving assignments.

Conditions of Service 
UNRWA offers an attractive compensation package including annual salary starting at $60,091 net tax free with dependants or $56,091 single, plus post adjustment of 44.1% (subject to change without notice). Other benefits, subject to eligibility, include education grant, dependency allowance, home leave, pension fund, health insurance and 6 weeks of annual leave. All UNRWA duty stations (with the exception of Gaza and Syria) are family duty stations. Initial contract is for one year, with the possibility of further extensions subject to the availability of funds and the continuing need for the post.

How to Apply
To start the application process, applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted.

UNRWA does not charge a fee at any stage in the recruitment process.

General Information
UNRWA encourages applications from qualified and experienced women.

UNRWA welcomes applications from qualified candidates with disabilities.

UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.

Date of issue: 28 January 2013/CF

Deadline   02-03-2013






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